To ensure your project goes smoothly from conception to construction, our nationwide network of Authorized Florence Dealers is ready to assist you every step of the way. These product specialists can provide quote information on large jobs, help you select the right products for your project, provide technical assistance, and even in some cases install everything for you.
This dedicated team of knowledgeable individuals can also assist with replacement and refurbishment of your current mailbox installations, as well as help you navigate local postal requirements to ensure mail delivery is not disrupted for your tenants. And if it is a new mailbox installation, this professional team will work with your local resources to ensure proper placement the first time.
By purchasing products directly through distributors rather than the factory, you are guaranteed local, friendly service to help guide you throughout the entire process; providing you with a trusted resource even after the sale. Our products are backed by a 5-year warranty, which demonstrates our belief in the exceptional quality of our products and our commitment to customer satisfaction. If you have a warranty matter you want to address, please contact the Authorized Florence Dealer you purchased the product from to report the situation.
Phone: (800) 275-1747
Local Dealers: Florence Dealer Locator
U.S. Postal Service Customers: eBuy Order Inquiries
Tami Velasco, Customer Service Manager
Tami Velasco has been with Florence Manufacturing since 1998. She is responsible for overseeing all aspects of Florence's customer service programs including the in-bound call center, project quoting, sales data, and dealer communications. Tami has completed course work in psychology at Northern Illinois University.
Contact Tami Velasco